Opening for Sr. Linux Technical Support

Opening for Sr. Linux Technical Support

We are seeking a motivated Technical Customer Support professional with 4+ years of Linux Server, Open Source Software with Advance level of exposure to Mail-Server setup in Postfix, SMTP Relays, Squid Web-Proxy, KVM, LXC, Linux Firewalling, Networking & Linux Scripting and customer-management via ticket system.

Required Skills and Experience:

  • Min 4-years of experience in the role of customer relationship manager or technical support.
  • Experience in handling Linux Mail Server , SMTP Relays like Postfix & Qmail is must.
  • Experience in handling Linux iptables Firewall, OpenVPN, Bridge and bond networking is must.
  • Handling of Bind9 DNS setup, Mail MX, SPF, DKIM, DMARC setup
  • Handling of Postfix Mail Queues, Spam attack filtration, SMTP-Routes, SMTP Relays.
  • Experience in handling Linux Virtualization technology like KVM/QEMU, LXC/Container on CentOS,RHEL,Ubuntu & Debian is lot preferred.
  • Experience in handling and resolving clients and customer queries is a must.
  • Ability to extend work hours and handle client calls/issues at odd hours
  • Excellent written and verbal communication skills.
  • Highly technology literate; quickly learns new applications and tools.
  • Excellent organizational skills to handle multiple clients and situations at the same time.
  • Knowledge of Bash/Perl/PHP/MySQL is must for scripting.
  • Programming experience on PHP/MySQL Website/Wordpress would be great for troubleshooting.
Job Category: Technical Support Executive
Job Type: Full Time
Job Location: Mumbai Pune Remote

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